Club Training Manual
Club Admins & Managers
The Padel Society · Club Admin Training

The Complete TPS Club Manual

Every feature, every flow, every rule — clearly explained for club admins and managers running TPS.

📱 iOS App 🏟️ Club Admins 📖 Step-by-Step No login required to read this
🏠
Getting Started · 01

App Overview

The three main areas of TPS and how to navigate between them

What is The Padel Society?

TPS is a social padel platform that brings together play, community, and competition in one mobile app. Players of all levels — from total beginners to advanced club regulars — use it to book courts, find matches, connect with their club community, and compete in events. As a club admin or manager, you use TPS to create events, manage your community, set up coaches, and run tournaments.

📱The Three Main Sections

The entire app is organised into three areas, accessible from the bottom navigation bar:

🎾
Play

Book courts, create matches, join open matches, register results. Everything about actually playing padel.

🌐
Community

Join groups, discover events, view rankings, chat, browse the gallery. The social side of the app.

👤
Profile

Edit your details, check your level and reliability, review booking history, access settings and support.

🏠The Home Screen — 6 Feature Tiles

The home screen shows the tagline "Learn, play, become a padel legend" and contains six tiles — shortcuts to the main features:

📅
Book a Court
Reserve a specific court at your club by date and time.
🤝
Join a Match
Find open matches with available spots and request to join.
🎉
Events
Browse and participate in organised tournaments and social events.
🏆
Competitions
Structured ranked competitions with rewards for top players.
🎓
Coaches
Book a private coaching session with a certified club coach.
🏟️
Clubs
Browse TPS partner clubs and explore their facilities.

Below the tiles, the home screen shows a list of your upcoming booked matches. Tap any to open the match details.

TPS Home Screen
Home screen — 6 tiles + upcoming matches
📸
Coming soon
Bottom navigation bar — Play, Home, Community, Profile tabs
📸
Coming soon
Activity tab — upcoming matches and notifications
👤
Getting Started · 02

Profile & Account

Your identity on TPS — what others see and how to keep it up to date

Why your profile matters

Your profile is the first thing event organisers and other players see when you appear in a match or event. A complete profile — with a photo, your playing hand, and your court position — makes it easier for others to recognise you and for organisers to balance teams correctly. Importantly, profile fields do not change your level — they provide useful context to other players.

How to Edit Your Profile
  1. 1
    Go to the Profile tabTap the person icon in the bottom-right corner of the navigation bar.
  2. 2
    Tap "Edit Profile"The profile editing form opens with your current details pre-filled.
  3. 3
    Update your profile photoTap your avatar → choose from your camera roll or take a new photo. A clear face photo is recommended — this appears next to your name in every match, event, and leaderboard.
  4. 4
    Update your nameEnter your first and last name as you want it displayed to other players.
  5. 5
    Set your best handChoose Right or Left. This is your dominant playing hand and helps organisers understand your natural style.
  6. 6
    Set your preferred court positionChoose Forehand side (right side of the court) or Backhand side (left side). In padel the left side is typically more attacking; the right is more defensive. Organisers use this to balance pairs.
  7. 7
    Set your profile visibilityPublic — any TPS player can view your full profile. Private — only players in shared matches can see you. Public is strongly recommended for event participation.
  8. 8
    Tap SaveYour profile updates immediately across the entire app.
What Your Profile Dashboard Shows
  • →
    Playing level — your current TPS skill rating
  • →
    Reliability score — how accurate and stable your level is
  • →
    Scheduled matches — upcoming confirmed matches
  • →
    Matches with pending scores — competitive matches awaiting result entry
  • →
    Recent activity — a log of your recent matches and events
How to View Booking History
  1. 1
    Go to the Profile tab
  2. 2
    Tap "Booking History"A full chronological list of all past court bookings appears.
  3. 3
    Tap any booking for full detailsShows: club, court, date, time, players, payment method, and receipt link (if paid by card).
Profile page
Profile — level, reliability badge, stats, Results/Coaching/Events tabs
Edit Profile form
Edit Profile — hand, position, description, and visibility settings
📈
Getting Started · 03

Player Level & Reliability

How TPS measures skill, accuracy, and what level certification means

What is a TPS Level?

Every player has a numeric level that reflects their current playing ability. It's used throughout the app to balance teams, set event entry requirements, and ensure fair matchups. Levels are not permanent — they evolve as you play more competitive matches.

The Level Scale

Levels run from roughly 1.0 (complete beginner) to 7.0+ (professional). Most recreational club players fall between 2.5 and 4.5.

LevelCategoryTypical Player
1.0 – 2.0BeginnerNew to padel, still learning the basics
2.0 – 3.0IntermediatePlays regularly, understands the game
3.0 – 4.0Advanced IntermediateClub event player, consistent technique
4.0 – 5.0AdvancedTournament player, strong technical game
5.0 – 7.0+Elite / ProSemi-professional or national level
💡
New players
When you create a new account, you complete a self-assessment to set an initial level. The system then adjusts this over time as you play competitive matches.
What Affects Your Level

Three things influence level progression:

  • →
    Match participation frequency — playing regularly keeps your data fresh
  • →
    Performance in competitive matches — winning or losing against players at different levels adjusts your rating up or down
  • →
    Data reliability — the more competitive matches on record, the more accurately the system can calculate your level
⚠️
Key ruleOnly competitive matches affect your level. Friendly matches are for social play and never change your rating.
Reliability — What It Means

Reliability is a separate indicator from your level. It measures how accurate and stable your level rating is.

  • →
    High reliability → your level is a precise reflection of your real ability
  • →
    Low reliability → your level is an estimate that needs more data to stabilise

Reliability improves when you:

  • →
    Play more competitive matches
  • →
    Achieve consistent results (not wildly varying wins/losses)
  • →
    Continue playing regularly over time
⭐ Level Certification

Certain clubs and facilities offer official level certification sessions through TPS. In a certification session, a qualified coach assesses your level in person and validates it on the platform.

  • →
    What it does: Confirms your level has been "validated by a club or coach" — making your level more reliable from day one, without needing many competitive matches first.
  • →
    Where to find them: Certification sessions appear as events in the Events section of the app. Look for events with "Level Assessment" or "Certification" in the title.
  • →
    Who should get certified: New players who want accurate matchmaking immediately, or experienced players whose self-assessed level feels off.
💡
For Club Admins
You can organise level certification sessions as events within your community. Work with TPS to enable certification events at your club — they significantly improve match quality by ensuring accurate levels for all your members.
Level Requirements in Matches & Events

When creating a match or event, you can set a level range (e.g. 2.9–6.1). This acts as a filter for who can join:

Player's LevelWhat Happens
Within the rangeCan join immediately — no approval needed
Outside the rangeCan tap "Request to Join" — the organiser decides whether to approve
💡
Tip for event organisers
Use a wide range (2.0–6.0) for social events where mixing is the goal. Use a tighter range (3.0–4.5) for competitive events where balanced skill is important.
🔔
Getting Started · 04

Activity & Notifications

Your real-time feed of match results, event updates, and community activity

The Activity Feed

Accessible via the Activity tab (circle icon, bottom nav). It shows a live feed of everything relevant to you:

  • →
    Match results — outcomes from your recent competitive matches
  • →
    Event updates — schedule changes, score entries, new rounds
  • →
    Community activity — new posts, announcements from communities you're in
  • →
    Matches with pending scores — competitive matches where results haven't been entered yet
Push Notifications

TPS sends push notifications so you never miss important updates:

  • →
    Match reminders — before your upcoming booked matches
  • →
    Event updates — when a round starts, scores are entered, or format changes
  • →
    Waitlist alerts — notified immediately when a spot opens in an event you're waitlisted for
  • →
    Join requests — when someone requests to join your match or event
  • →
    Coaching feedback — when your coach submits feedback after a session
🎾
Play · 05

The Play Section

Four distinct actions for booking, creating, joining, and recording matches

What is the Play section?

The Play section is your hub for all match-related activity. Access it by tapping the racket icon (Play button) in the bottom navigation bar. It gives you four actions — each serving a different need.

The 4 Actions in Play
ActionWhat it doesWhen to use it
📅 Book a CourtReserves court time at a clubYou need a court for your group
➕ Create a MatchSets up a match and organises playersYou have (or need) a court and want players to join
👥 Join a MatchFinds open matches you can joinYou want to play but don't have a full group
📝 Register ResultSubmits the score after a matchYou just finished a competitive match
💡
Key distinction
"Booking a court" reserves the physical court time. "Creating a match" organises the players. These are separate actions — you can create a match without booking through the app, if the court is already arranged outside TPS.
Play section FAB menu
Play button expanded — Book a Court, Create a Match, Join a Match, Register Result
📅
Play · 06

Booking a Court

How to reserve a court at your club step by step

How to Book a Court
  1. 1
    Tap the Play button (racket icon, bottom nav)Or tap the "Book a court" tile on the home screen.
  2. 2
    Select "Book a Court"
  3. 3
    Choose your clubA list of TPS partner clubs appears. You can also search by name or location. Tap your club.
  4. 4
    Pick a dateA calendar opens. The current day is highlighted. Tap your preferred date.
  5. 5
    Select a time slotAvailable slots are shown in a grid. Green = available · Grey = taken. Tap your preferred start time.
  6. 6
    Choose session durationOptions depend on the club: typically 60, 90, or 120 minutes. Duration affects the price.
  7. 7
    Choose court type (if applicable)If the club has both Indoor and Outdoor courts, select your preference.
  8. 8
    Review the cancellation policyThe club's specific cancellation terms are shown here. Read them before continuing — policies vary by club.
  9. 9
    Choose your payment methodPay at Club — pay on arrival at the club reception. Pay by Card — charge immediately in-app; receipt sent by email.
  10. 10
    Confirm the bookingA summary screen shows all your choices. Tap Confirm Booking. The court is locked in immediately and a confirmation notification is sent.
After Booking — Inviting Players

After booking, your match appears on the home screen. To invite others:

  1. 1
    Tap the match in your upcoming matches
  2. 2
    Tap "Invite friends"A unique shareable link is generated.
  3. 3
    Share via WhatsApp, iMessage, or emailFriends who tap the link land on the match page and can join a team slot directly.
Payment Methods
MethodWhen chargedReceipt
Pay at ClubOn arrivalFrom club
Pay by CardImmediatelyEmail receipt
⚠️
Review before you confirm
Payment method and cancellation terms are shown on the confirmation screen. Each club sets its own rules — always read them before tapping Confirm.
Court Booking — Select date, duration and time
Date & time selection — duration picker and available time slots per club
➕
Play · 07

Creating a Match

Set up a match for your group — Friendly or Competitive

How to Create a Match
  1. 1
    Tap the Play button → tap the "+" → select "Create match"
  2. 2
    Select the club and time slotChoose where and when the match will take place.
  3. 3
    Choose match type: Friendly or CompetitiveThis is the most important choice. If unsure, choose Friendly.
  4. 4
    Confirm and createThe match is created. If there are open spots, it automatically becomes an Open Match — visible to other TPS players who can request to join.
Match TypeAffects Level?When to Use
Friendly❌ No — results never affect levelsSocial play, training, mixed ability groups, when unsure
Competitive✅ Yes — after results are registeredWhen all players want their win/loss to count for their level
⚠️
Tell players before they join
Always communicate the match type before sharing the invite link. Some players only want Friendly matches; springing a Competitive match on them affects their level unexpectedly.
Open Match Status

When your match has available spots, it automatically appears as an Open Match in the Join a Match list. Other TPS players can discover it and request to join — expanding your game beyond your existing contacts.

You remain the match organiser and can approve or decline join requests from players whose level is outside your set range.

👥
Play · 08

Open Matches — Joining

Find and join matches created by other players

What are Open Matches?

An Open Match is a match with free spots that other players can join. Open matches are perfect when you want to play but don't have a full group of four. You can find them in two places: via Play → Join a Match, or within any Community → Matches tab.

How to Find and Join an Open Match
  1. 1
    Tap Play → "Join a match" (or "Join a Match" tile on the home screen)
  2. 2
    Browse available matchesEach card shows: date, time, club, match type, required level range, players already joined, and open spots.
  3. 3
    Use filters to narrow resultsFilter by: Location · Club · Level range · Date · Match type (Friendly / Competitive) · Open spots
  4. 4
    Tap a match to see full detailsThe Match Details screen shows: date, time, venue, organiser, level requirement, players on each team, and open slots.
  5. 5
    Check the level requirementThe screen compares the match's required level range against your current level. If outside range, a "Requirements Not Met" notice appears — but you can still request to join.
  6. 6
    Choose a team slotMatches are 2v2. Pick Team A or Team B depending on which has an open spot.
  7. 7
    Tap "Join" or "Request to Join"Within level range: you join instantly. Outside range: a request is sent — the organiser approves or declines.
  8. 8
    Receive confirmationA push notification confirms your spot. The match appears in your home screen upcoming matches and Activity tab.
⚠️
24-Hour Leave RuleOnce you join a match, you cannot leave within 24 hours of the scheduled start time. This protects other players from last-minute cancellations. If you must leave inside 24 hours, contact the organiser directly.
How to Leave a Match
  1. 1
    Open the match from home screen or Activity tab
  2. 2
    Tap the three-dot menu (···) in the top-right
  3. 3
    Tap "Leave match" and confirmOnly available if the match is more than 24 hours away. Within 24 hours, this option is disabled.
Match Details
Match Details — level requirement check, team slots, Request to Join
📝
Play · 09

Registering Match Results

How to submit scores after a competitive match — this is what updates player levels

Why register results?

Registering results is how scores are officially saved on TPS. For competitive matches, this is what triggers level calculations — without submitting the result, no levels change. Friendly match results can also be submitted for record-keeping purposes, but they do not affect levels.

How to Register a Match Result
  1. 1
    Tap the Play button → tap "+" → select "Register result"
  2. 2
    Find the matchA list of your recent matches with pending scores appears. Tap the correct match.
  3. 3
    Enter the scoreInput the final score for each team (e.g. Team A: 6 — Team B: 4).
  4. 4
    Confirm and submitTap Submit. The result is saved. For competitive matches, player levels are recalculated automatically.
💡
When to register
Ideally register results immediately after the match ends. Matches with pending scores also appear on your Profile dashboard with a reminder badge.
💬
Play · 10

Chats

All your conversations in one place — match chats, community chats, and direct messages

Three Types of Chat
  • →
    Match Chat — a private group chat auto-created for every match. All players in that match can message. Appears inside the match detail screen.
  • →
    Community Chat — a group chat for the entire community. Accessible from the community's Chat tab. Open to all members.
  • →
    Direct Messages (DMs) — one-on-one conversations between any two TPS users. Start a DM from a player's profile or from the Chats tab.
How to Use Match Chat
  1. 1
    Open any match from your home screen or Activity tab
  2. 2
    Tap the chat bubble icon in the top-right corner
  3. 3
    Type and send your messageAll players in the match receive a notification. Use this to confirm the meeting point, coordinate arriving late, or sort out post-match plans.
🌐
Community · 11

Exploring & Joining Communities

How players find, browse, and join communities

What is a Community?

A Community is a dedicated group space inside TPS. Communities are built around: clubs, social groups, skill levels, or events. Your club can have one main community for all members, and sub-communities for specific groups (e.g. "Ladies Group", "Tuesday Regulars", "Beginners"). Each community has its own feed, events, rankings, chat, and gallery.

The Community Explore Screen

When you open the Community tab, you see two things:

  • →
    Your communities — groups you've already joined, listed at the top.
  • →
    Suggested communities — recommended based on clubs you play at, events you've joined, your activity level, and your location. Each community card shows its name, photo, description, and type (club, academy, social group, etc.).

The Explore screen also highlights upcoming events from all communities — you can discover and join events even without being a community member first.

How to Join a Public Community
  1. 1
    Open the Community tab
  2. 2
    Search or browse communitiesUse the search bar to find a specific community by name, or scroll through suggestions.
  3. 3
    Tap the community to open its page
  4. 4
    Tap "Join Community"You immediately gain access to all tabs and can participate in events, chat, and matches.
How to Join a Private Community
  1. 1
    Tap the invite link shared by the adminPrivate communities don't appear in search. The only way to find them is via a direct invite link.
  2. 2
    The community page opens in the app
  3. 3
    Tap "Request to Join"A join request is sent to the community admin.
  4. 4
    Wait for admin approvalYou receive a push notification when approved. Until then, you cannot access events, chat, or other tabs.
📋
Community · 12

Community Home & Tabs

The six tabs inside every community and what each one does

The 6 Community Tabs

Once inside a community, the main hub has six tabs. Together they cover everything that happens within the community:

📢
Timeline
Announcements from owners and admins. Event reminders and community updates. All members can view and react; only owners/admins can post.
🎉
Events
The main entry point for playing through the community. All upcoming events are listed here. Members can view details, join, or join the waitlist.
🏅
Rankings
Community leaderboard. Filterable by Weekly, Monthly, or All-Time. Updates automatically after competitive matches and events.
🤝
Matches
Discover open matches with available spots within this community. Also shows past match results. A good place for members to find casual games.
💬
Chat
A dedicated group chat for the entire community. Use it to coordinate games, ask questions, share news, and connect with all members.
🖼️
Gallery
Photos from events and video highlights shared by admins. A visual memory of the community's activity over time.
Community Rankings — How to Read Them

The Rankings tab shows how members compare based on their match and event performance within this community:

  • →
    Weekly — performance in the last 7 days. Resets each week.
  • →
    Monthly — performance in the current calendar month.
  • →
    All-Time — cumulative rankings since the community was created.

Rankings update automatically whenever a competitive match or event score is registered. You don't need to do anything to update them.

How to Post an Announcement (Admin only)
  1. 1
    Open your community → go to the Timeline tab
  2. 2
    Tap the "+" or Post buttonThis option is only visible to community owners and admins.
  3. 3
    Write your announcementKeep it clear and short. You can attach a photo. Examples: event reminder, schedule change, welcome message, result announcement.
  4. 4
    Tap PostAll community members receive a push notification. The post appears at the top of the timeline.
🔑
Community · 13

Community Roles: Owner vs Member

What community owners can do that regular members cannot

ActionOwner / AdminMember
Create events✅❌
Post timeline announcements✅❌
Share open matches to community✅❌
Organise competitions✅❌
Remove members✅❌
Promote member to admin✅❌
Edit community name, photo, description✅❌
View posts and announcements✅✅
Join events✅✅
Join open matches✅✅
See rankings✅✅
Use community chat✅✅
View gallery✅✅
How to Create a Community (Owner)
  1. 1
    Open the Community tab → tap "Create Community"
  2. 2
    Enter the community nameBe specific. E.g. "Jakarta Padel Club Members" or "JPC Tuesday Ladies Group".
  3. 3
    Write a descriptionBriefly explain who it's for and what members can expect.
  4. 4
    Upload a community photo or bannerUse your club logo or a padel court photo. Appears as the community header.
  5. 5
    Set visibility: Public or PrivatePublic — anyone on TPS can find and join. Private — invite-only, doesn't appear in search. Use Private for members-only groups.
  6. 6
    Link to your club (optional)Associates this community with your registered TPS club — it then appears on your club profile page.
  7. 7
    Tap "Create"Your community is live. You are automatically the owner and admin.
  8. 8
    Share the invite linkOpen the community → tap Share → copy the link → paste it in your club's WhatsApp group or email list.
🎉
Community · 14

Creating & Managing Events

How to create events inside your community, manage the waitlist, and handle event lifecycle

🔑
Admin only
Only community owners and admins can create events. Members can view, join, and waitlist.
How to Create an Event
  1. 1
    Open your community → tap the "+" button → select "Create event"
  2. 2
    Enter the event nameClear and descriptive. E.g. "Tuesday Americano — May" or "Monthly Mini Tournament".
  3. 3
    Set date and start time
  4. 4
    Select venue / club
  5. 5
    Set number of courtsThe app uses this to generate matchups per round. Enter only the courts you'll actually use.
  6. 6
    Choose the competition typeSelect from: No Competition, Americano, Mexicano, or Mini Tournament. See the Formats section for full details.
  7. 7
    Choose the variant (for Americano / Mexicano)Classic — individuals rotate freely. Team — fixed pairs play together throughout.
  8. 8
    Set maximum number of playersFor Americano/Mexicano, even numbers work best (8, 12, 16…). The app will show a waitlist once this limit is reached.
  9. 9
    Set points per round (for competitive formats)Standard: 21 points. Shorter: 16. Longer: 32. This is the score target that ends each round on a court.
  10. 10
    Set a level range (optional)Restrict who can join without approval. Leave wide (1.0–7.0) for social events, tighter for competitive ones.
  11. 11
    Set payment typeFree, Pay at Club, or Pay by Card. Shown to players before they confirm registration.
  12. 12
    Add a descriptionWrite any extra rules, dress code, what to bring, or notes for participants.
  13. 13
    Tap "Publish"The event is live and appears in your community's Events tab. Community members can now join.
Event Statuses
StatusWhat it means
OpenSpots available — members can join
Fully BookedNo spots left — members can join the waitlist
CompletedEvent has ended — scores and results are final
Waitlist — How It Works
  • →
    When an event is Fully Booked, a "Join Waitlist" button appears instead of "Join".
  • →
    Waitlist is first come, first served.
  • →
    If a registered player cancels, the next waitlisted player is notified immediately via push notification.
  • →
    The notified player must confirm their spot — otherwise it passes to the next person on the list.
How to Share an Event
  1. 1
    Open the event → tap the Share icon (top-right)A unique event link is generated.
  2. 2
    Share the link to your club WhatsApp group, email list, or social mediaPlayers who tap the link land on the event registration page directly — they don't need to navigate through the app.
💡
Sharing events fills them faster
Always share events immediately after creating them — players register quickly when they see it fresh. Share again 24–48 hours before the event as a reminder.
🏆
Community · 15

Competition Formats

The four event formats — when to use each and how they work

⚪ No Competition

  • Social play only — no rounds, no winners, no leaderboard
  • Designed for casual, relaxed group sessions
  • Players show up, play together, no score tracking
  • Best for: coaching clinics, practice sessions, social mixers where competition isn't the point
  • No level data is collected from these sessions

🟢 Americano

  • Players rotate partners every round — you play with and against everyone
  • Points tracked individually per player across all rounds
  • Leaderboard ranks individual players by total points
  • Rotation is determined by the app automatically
  • Best for: social mixing, large groups, players who want to meet everyone
  • Variants: Classic (individual rotation) or Team (fixed pairs)

🟠 Mexicano

  • Similar to Americano — but smarter rotation
  • After Round 1, matchups are based on current leaderboard position
  • Top-ranked players face each other; bottom players face each other
  • Each round becomes more competitive as the standings emerge
  • Best for: competitive groups who want intense, fair matchups
  • Variants: Classic (individual) or Team (fixed pairs)

🔵 Mini Tournament

  • Fixed teams play together throughout — teams don't change
  • Includes both a Round Robin phase (all teams play each other) and a Knockout (KO) stage (top teams compete for the title)
  • Organiser can set custom rules and advancement criteria
  • Most structured and formal format
  • Best for: club championships, end-of-season competitions, organised league play
Classic vs Team Variant (Americano & Mexicano)
VariantHow partners workLeaderboard tracksBest for
ClassicIndividual players rotate freely — different partner each roundIndividual playersSocial mixing, singles players, large groups
TeamFixed pairs play together all rounds — partner never changesFixed pairs / teamsCouples, training partners, established duos
Points Per Round — Quick Reference
Points SettingApprox. Time Per RoundBest for
16 points12–15 minutesQuick sessions, warm-ups, beginners
21 points (standard)18–22 minutesStandard social Americano
32 points28–35 minutesCompetitive or premium events

Add extra time between rounds for water breaks, score entry, and court changeovers.

Format Demo Videos

Watch each format in action — recorded live on the TPS app.

🟢 Americano Classic
🟢 Americano Team
🟠 Mexicano Classic
🟠 Mexicano Team
🔵 Mini Tournament
📊
Community · 16

Event Scores & Leaderboards

How to enter scores, read the leaderboard, and share results

How to Enter Scores During an Event
  1. 1
    Open the active eventThe current round is displayed with all court matchups listed (Court 1 — Team A vs Team B, etc.).
  2. 2
    Tap a court matchupThe score entry screen opens showing Team A vs Team B for that court.
  3. 3
    Enter the final score for each sideType in the total points each team scored in that round. E.g. Team A: 21 — Team B: 15.
  4. 4
    Tap "Confirm Score"The leaderboard updates instantly. Each player's or team's running total is updated.
  5. 5
    Repeat for all courts in the roundOnce all court scores are confirmed, the app generates the next round's matchups automatically.
💡
Scores can be entered during or after play
You don't have to enter scores the moment a round ends — you can enter them after all courts finish a round. But entering as you go keeps the live leaderboard accurate in real-time.
The Leaderboard — Two Views
📋 Rounds Tab

Shows each individual round — who played who, on which court, and the score. Use this to review past rounds or verify a score entry.

🏆 Leaderboard Tab

Cumulative standings — total points per player or team, current position, rounds played. Updates live after every score entry.

How to Share the Leaderboard
  1. 1
    Open the event → go to the Leaderboard tab
  2. 2
    Tap the Share buttonA link to the live leaderboard is generated. Anyone with the link can view the standings in real-time — even without a TPS account.
  3. 3
    Share to WhatsApp group, Instagram story, or whereverPost it mid-tournament for hype, and again at the end with the final results.
How to Edit the Tournament

Before the tournament starts:

  1. 1
    Open the event → tap ··· → "Edit Event"Change the name, date, player list, courts, or points per round.
  2. 2
    Tap Save
How to Restart the Tournament
⛔
Cannot be undone
All rounds and all scores are permanently deleted. Players must be re-selected before the new tournament starts.
  1. 1
    Open the event → tap ··· → "Restart Tournament"
  2. 2
    Confirm the restartYou return to the player selection screen. Set up the player list again, then start fresh.
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Community · 17

Running an Americano — Staff Guide

Complete checklist and step-by-step for club staff managing a live Americano

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For club staff and event managers
This guide is specifically for the person managing the Americano on the day. You need admin access to the TPS app. All players must have active TPS accounts before the event starts.
Pre-Event Checklist
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    All players confirmed and have a TPS account
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    Event created in the app at least the day before (not the morning of)
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    All players added to the event
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    Number of courts confirmed and set in the event
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    Points per round decided (standard: 21)
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    One designated staff member for score entry only
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    Phone charged and connected to the internet
The 7 Steps on Event Day
  1. 1
    Create the event in advance (at least one day before)Go to your community → "+" → "Create event" → select Americano format → add all details. For testing, always use a future date and set the event to Private.
  2. 2
    Add all players to the eventSearch by TPS name and add each player. Do this the night before — not on the day. If a player doesn't have a TPS account, they must create one first before you can add them.
  3. 3
    Set points per round and check the timing estimateThe app shows estimated total duration based on players and courts. Share this with participants before they arrive so everyone knows how long the event runs.
  4. 4
    On the day: confirm the final player listIf someone can't make it, remove them before starting. Even numbers produce the cleanest rotations (8, 12, 16 players).
  5. 5
    Tap "Start Tournament"Round 1 matchups appear instantly. Announce each court assignment clearly: "Court 1 — Ali and Budi vs Cici and Dono. Court 2 — Eko and Fiona vs Gani and Hani." Players go to their courts.
  6. 6
    After each round: collect and enter all scoresWalk to each court, collect the score, enter it in the app. Tap Confirm for each court. Announce the leaderboard top 3 if players want to hear it. Start the next round.
  7. 7
    At the end: share and announce the final leaderboardGo to Leaderboard tab → Share → send the link to the club WhatsApp group. Announce the winner and top 3. Take a screenshot of the final standings immediately — before players leave.
Staff Tips
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    Never add players mid-tournament — it breaks the rotation. Do it before starting.
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    One person enters scores. Multiple people editing simultaneously causes errors.
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    Announce scores out loud as you enter them — players are excited to hear updates.
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    If a player drops out mid-event: remove them and the app adjusts future rotations.
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    Take a screenshot of the final leaderboard before closing — it's your record.
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    Allow 3–5 minutes between rounds for score entry and court changeover.
Timing Reference
PointsPer Round
16~12–15 min
21 (standard)~18–22 min
32~28–35 min

Add ~5 min per round for score entry and changeover. A 12-player, 6-round Americano at 21pts = approximately 2.5–3 hours total.

⚠️
Restart warningIf you restart the tournament, ALL rounds and scores are permanently deleted and cannot be recovered. Players must be fully re-selected before starting again. Never restart unless there was a setup error before play began.
📸
Coming soon
Americano event setup — player list and points config
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Coming soon
Round 1 matchups — court assignments
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Coming soon
Final leaderboard after last round
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Coaching · 18

Book a Coach

Admin setup and player booking flow for one-on-one coaching sessions

What is this for?

The Coaches feature lets players book private or small group sessions with certified coaches at your club. Club admins set up coach profiles and availability via the TPS Back Office (web admin panel). Players then browse, select, and book directly in the app. All sessions are tracked and coaches can submit structured feedback after each session.

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Back Office setup required first
Players cannot see or book a coach until the club admin has added the coach in the TPS Back Office and set their availability. Complete this setup before promoting coaching to your members.
Admin: How to Add a Coach
  1. 1
    Log into the TPS Admin Panel (web)Use your club admin credentials.
  2. 2
    Navigate to the Coaches section
  3. 3
    Tap "Add Coach"Fill in: name, profile photo, bio, speciality (technique, tactics, fitness, etc.), and hourly rate.
  4. 4
    Set weekly availabilityDefine which days and hours the coach is available. These appear to players as bookable slots.
  5. 5
    Save and publishThe coach profile is immediately visible in the app's Coaches section.
Player: How to Book a Coach
  1. 1
    Tap "Coaches" on the home screen
  2. 2
    Browse available coachesView each coach's photo, bio, speciality, and hourly rate.
  3. 3
    Tap a coach to view their availability calendarAvailable slots are shown. Unavailable times are greyed out.
  4. 4
    Select a date and time slot
  5. 5
    Review and pay by cardPayment charged immediately. Receipt sent by email.
  6. 6
    Receive confirmationPush notification confirms the booking. Session appears in Profile → My Coachings.
After the Booking
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    Player: Session appears in Profile → My Coachings. Reminder notification sent before the session.
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    Coach: Session appears in their own My Coachings list. They review upcoming and past sessions here and submit feedback after each session.
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Cancellation PolicyMust cancel at least 24 hours before the session for a full refund. Late cancellations may incur a fee set by the club. To cancel: Profile → My Coachings → tap the session → Cancel Session.
📋
Coaching · 19

Coaching Feedback

How coaches submit post-session feedback and players access it

What is coaching feedback?

After every coaching session, the coach can submit a structured feedback report in the TPS app. The player is notified and can read the full feedback at any time. This builds a development record that both coach and player can refer back to over sessions — tracking technique improvements, tactical growth, and physical intensity over time.

Coach: How to Submit Feedback
  1. 1
    Tap the Profile tab → "My Coachings"
  2. 2
    Select the completed session
  3. 3
    Tap "Start Feedback"The feedback form opens.
  4. 4
    Complete all sections (see below)
  5. 5
    Tap "Submit Feedback"The player is notified immediately by push notification.
Player: How to View Feedback
  1. 1
    Receive the notification"Your coach has submitted feedback for your session."
  2. 2
    Tap Profile → "My Coachings"
  3. 3
    Tap the session with the feedback badge
  4. 4
    Read the full feedback reportAll sections — technique, tactics, RPE, AI analysis, and notes — are displayed on one screen.
Feedback Form Fields
FieldWhat to enter
AI Video Analysis (optional)Upload a short video clip from the session. The AI analyses movement, footwork, and technique automatically and adds its observations to the report.
TechniqueFree text. Describe technical aspects covered and how the player performed. E.g. "Good forehand footwork — needs to keep racket head higher on backhand volleys."
TacticsFree text. Strategic observations and game reading. E.g. "Better net approach in the second half — still over-hitting defensively from the back."
Session Intensity (RPE 1–10)Rate how physically hard the session was for the player. See RPE scale below.
Overall NotesAny additional comments, things to practise before the next session, or personal encouragement.
Session Intensity — RPE Scale

RPE = Rate of Perceived Exertion. Use this to rate how physically demanding the session was:

1–2
Rest
3–4
Light
5–6
Moderate
7–8
Hard
9–10
Max

Typical technical session: 4–6. High-intensity drills: 7–9. Light footwork or warm-up: 2–3.

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Coming soon
My Coachings list — completed session with feedback badge
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Coming soon
Feedback form — Technique, Tactics, RPE fields
📸
Coming soon
Player viewing submitted feedback report
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Policies · 20

Payments

How payments work for court bookings and events

Payment Methods

Payment method is set per club and shown before you confirm any booking. Two options:

MethodHow it worksReceipt
Pay at ClubNo payment taken in-app. Settle with the club reception on arrival.From club directly
Pay by CardCharged immediately at confirmation through the app. Supports credit and debit cards.Sent by email automatically
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Always review before confirming
Payment method and price are displayed on the confirmation screen before you tap Confirm. Different clubs may offer different methods — review carefully each time.
Refunds
  • →
    Refunds apply for court bookings and community events when cancelled within the club's stated cancellation window.
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    Refunds are processed automatically through the payment gateway — no manual request needed.
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    If you believe a refund is due but haven't received it, contact TPS support through the Profile tab → Support.
  • →
    Final refund decisions always rest with the club — TPS facilitates but does not override club policy.
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Policies · 21

Cancellations & No-Shows

Every club has its own policy — here's how it works

How Cancellation Policies Work

The Padel Society follows the cancellation and no-show policies defined by each individual club. TPS does not set universal cancellation rules — each club decides their own terms.

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    Cancellation terms are shown to players before they confirm a booking. Always read them.
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    Policies may include: specific cancellation deadlines, partial charges for late cancellations, or full charges with no refund after a deadline.
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    The final decision on charges and refunds always belongs to the club — TPS can facilitate communication but cannot override the club.
No-Show Policy

A no-show is when a player fails to attend a booking without cancelling first.

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    Clubs may charge the full booking amount for no-shows.
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    Some clubs send direct reimbursement requests for unpaid no-shows.
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Account restrictionUnpaid cancellation or no-show fees can result in restricted access to TPS platform features until the debt is resolved.
Best Practice for Players
  • →
    Review the cancellation deadline before confirming any booking.
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    Cancel promptly if you know you can't attend — don't wait until the last minute.
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    Contact the club directly if circumstances are exceptional — clubs often have discretion for genuine emergencies.
  • →
    Contact TPS Support (Profile → Support) if you have a dispute you can't resolve with the club.